Frequently Asked Questions
Orders over 250 € for unframed artwork are eligible for free shipping in Europe.
Rest of the world: shipping rates are calculated at checkout.
Given the varying sizes and weights of framed paintings, it's challenging to provide standardized shipping rates for orders that include framed artwork.
Additionally, different courier services may be more appropriate for certain regions.
To accommodate these factors, we offer customized international shipping estimates based on your selected artwork, location, and specific shipping needs.
Yes, you can return your artwork within 14 days of fulfillment for a refund.
(Returns are at the expense of the customer.)
We recommend using a tracked delivery service for your return in the event proof of postage is required.
No, unfortunately these fees are not accounted for in your shipping cost and are your responsibility.
We suggest searching online for the customs duties/fees based on your country as it varies location to location.